Privacy Policy for Chipp

Effective Date: Dec 28th, 2024

At Chipp, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use it, and the security measures we have in place to protect it. This policy also explains your rights regarding your data and how you can control its usage.

1. Information We Collect

We collect the following personal information when you use our app:

• Name: Your full name to identify you in our system.
• Email Address: To communicate with you about your account and transactions, and send necessary service-related notifications.
• Phone Number: For verification purposes and to contact you with important updates regarding your account.
• Date of Birth: To ensure compliance with financial regulations (required by our payment provider, Stripe).

2. Data We Fetch from Third-Party Services

We use Plaid to fetch transaction data for you. Once you connect your account to Chipp, we will only fetch transaction data that occurs after the connection is established. This data is crucial for providing you with functionality related to splitting your expenses.

Important: We do not store any bank account or credit card information. We only obtain access tokens from Plaid to allow you to securely access your financial data. This ensures that your sensitive banking details are never stored by Chipp.

Important: We do not share your transaction data externally, and we keep it encrypted at all times to ensure the highest level of security. The data is stored securely and is not shared with any third parties other than for the explicit purposes of providing our services.

3. How We Use Your Data

Your data is used for the following purposes:

• To process transactions and allow you to split expenses with your contacts.
• To communicate important information regarding your account or any changes to our services.
• To comply with financial regulations, including those required by Stripe for processing payments.
• To analyze app usage data to improve our services through tools like Google Analytics.

4. Authentication and Security

We use Google Sign-In and Apple Sign-In to authenticate users and prevent password leaks. This ensures that your login credentials are not exposed and that you can securely access your account.

We use Firebase Authentication to manage user identifiers, which is a best practice for handling user authentication securely. This allows us to provide a reliable and secure method for identifying users and keeping their accounts safe from unauthorized access.

We take the security of your data seriously. We employ encryption and other security measures to protect your information during transmission and storage. Your sensitive information, such as payment details, is encrypted using industry-standard encryption protocols.

5. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• When required by law or to comply with legal processes (e.g., court orders or subpoenas).
• To service providers who assist us in operating the app, such as payment processors like Stripe, or analytics tools like Google Analytics. These third parties are obligated to keep your information confidential and secure.
• To improve app performance, data may be shared with anonymous analytics tools, but this data is aggregated and cannot be used to personally identify you.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Your data will be retained for as long as your account is active or as needed to provide you with the services. We may retain data to comply with legal obligations, resolve disputes, or enforce our agreements.

Important: You may request the deletion of your personal data at any time. For more details, see the "Your Rights" section below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on Chipp. Cookies are small text files stored on your device that help us track your interactions with the app. These cookies help us personalize your experience and analyze how the app is used to improve performance.

We also use Google Analytics to collect information about your usage of the app, such as the features you use and how often. This data helps us improve our app's performance and usability.

8. Your Rights

As a user, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to correct any inaccurate or incomplete personal data.
• The right to request the deletion of your personal data. Please note that certain legal or contractual obligations may prevent us from deleting all data immediately.
• The right to object to certain processing activities (e.g., for direct marketing). You can opt out of marketing communications at any time.
• The right to request a copy of your data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at contact@chipp.it. We will respond to your request within the timeframes required by applicable law.

9. Children's Privacy

Chipp is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Effective Date." Please check this page periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@chipp.it

Phone: +1 (757) 655-6644